Ms. Hernandez leads the Client Success team for Context4 Healthcare. She has been with Context since 2016, providing customer service and support throughout her tenure. She develops and executes Context’s client satisfaction and retention strategies, and also oversees the product implementation and onboarding process for new customers within the healthcare payer and provider markets.
Ms. Hernandez holds an RHIT certification, which makes her uniquely knowledgeable of the compliance needs of Context’s customers. She also holds an Associate in Applied Science Degree in Health Information Technology from College of DuPage.
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